TERMS & CONDITIONS

Welcome to GOTAH Coffee Roastery. By accessing or using our website and services, you agree to comply with the following Terms and Conditions.

1. Definitions

"GOTAH Coffee Roastery" refers to the owner and operator of this website and all products and services offered through it.

2. Order Acceptance

All orders are subject to review and confirmation.
GOTAH Coffee Roastery reserves the right to refuse or cancel any order due to pricing errors, product availability, or operational reasons.
If an order is canceled after payment, the amount will be refunded through the original payment method.

3. Pricing and Payment

All prices are displayed in Saudi Riyals (SAR).
Prices may include Value Added Tax (VAT) where applicable.
Payments are accepted through the payment methods available on the website.
GOTAH Coffee Roastery reserves the right to modify prices without affecting confirmed orders.

4. Shipping and Delivery

Orders are shipped to the address provided by the customer.
Delivery times may vary depending on location, shipping provider, and operational circumstances.
GOTAH Coffee Roastery is not responsible for delays caused by shipping carriers or circumstances beyond its control.

5. Returns and Refunds

Returns and refunds are subject to applicable laws and regulations in the Kingdom of Saudi Arabia.
Due to the nature of food products, opened or used items cannot be returned or exchanged.
Customers must report damaged or incorrect products within 48 hours of receiving their order.

6. Product Quality

GOTAH Coffee Roastery is committed to providing high-quality coffee products.
Natural variations in flavor notes, coffee origins, and roast profiles may occur.

7. Intellectual Property

All website content, logos, trademarks, designs, images, and text are the property of GOTAH Coffee Roastery and may not be copied, reproduced, or distributed without prior written consent.

8. Limitation of Liability

GOTAH Coffee Roastery's liability is limited to the value of the purchased product or order, subject to applicable laws.

9. Amendments

GOTAH Coffee Roastery reserves the right to modify these Terms and Conditions at any time. Changes become effective immediately upon publication on the website.

10. Governing Law

These Terms and Conditions shall be governed by the laws and regulations of the Kingdom of Saudi Arabia, and any disputes shall be subject to the jurisdiction of the competent Saudi courts.

Last Updated: June 5, 2026