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PRIVACY POLICY

PRIVACY POLICY

Welcome to GOTAH Coffee Roastery.

GOTAH Coffee Roastery is committed to protecting the privacy of its customers and website visitors. We respect your personal information and handle it in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Full name.
  • Mobile phone number.
  • Email address.
  • Shipping and delivery address.
  • Order and purchase information.
  • Technical information such as IP address, browser type, and device information.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders.
  • Communicate with customers regarding orders and services.
  • Improve user experience and website services.
  • Comply with legal and regulatory requirements.
  • Send promotional offers and updates where permitted.

3. Sharing of Information

GOTAH Coffee Roastery does not sell, rent, or trade customer personal information.

Information may be shared with trusted third parties when necessary, including:

  • Shipping and delivery providers.
  • Payment service providers.
  • Technical and operational service providers.
  • Government or regulatory authorities when legally required.

4. Data Protection

GOTAH Coffee Roastery implements appropriate security measures to protect personal information from unauthorized access, disclosure, modification, or destruction.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and enhance our services.

6. User Rights

Users may have the right to:

  • Request access to their personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where permitted by law.
  • Contact us regarding the processing of personal data.

7. Changes to This Privacy Policy

GOTAH Coffee Roastery reserves the right to update this Privacy Policy at any time. Any changes will be published on this page and become effective upon posting.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the official contact methods provided on our website.

Last Updated: June 5, 2026